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Roaming

Von_Rogue
Explorer

‎19-12-2022 10:39 AM

Gone abroad can't get Internet, my roaming is activated.. Can't send text or call now as I'm in another country
0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎19-12-2022 10:47 AM

Hi @Von_Rogue 

What device do you have?

Have you checked roaming is activated under your phone network settings?

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Von_Rogue
Explorer
In response to Northerner

‎19-12-2022 11:57 AM

Thanks I've got a huwaiwa yes it's activated. No joy. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Von_Rogue

‎19-12-2022 12:42 PM

Hi @Von_Rogue

Have you tried manually connecting to another network? 

Leanne.

0 Helpful