iPhone 15 Pro Signal poor everywhere!!

[Rigxxx]

As of today 1 August 2024:

I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has been no resolution besides the standard network reset and a few minor suggestions. I experience poor signal quality and frequently get disconnected from data and voice services. These issues did not occur previously with my iPhone 13 Pro. 

[Rigxxx]

As of today 1 August 2024:

I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has been no resolution besides the standard network reset and a few minor suggestions. I experience poor signal quality and frequently get disconnected from data and voice services. These issues did not occur previously with my iPhone 13 Pro. 

[bristolian]

Out of interest, what exactly did Apple's diagnostic test consist of? Was it a physical test of the phone, ideally including use of a test SIM?

[Siran700]

Same here.  EE just tell you that the masts have either disintegrated or broken so lots of signal losses in between towns.  I lose signal 1 mile away from my home and can’t make car phone calls.  Don’t expect any resolution.  The bots do not know what to do. 

[Chris_B]

@Rigxxx  have you performed a network reset on the device? 

@Siran700  It is a network issue or a device issue ?  Because your assessments is that it’s a network problem without any proof of that whatsoever.   And as mentioned the prior device iPhone 13 Pro didn’t have this issue so how can a device that’s within the same area have a network problem.      You need to read the full post and the information provided to give a rationale answer.  

[Siran700]

Sorry Chris 

[Rigxxx]

I have a couple of times, thanks

Allan

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