01-08-2024 08:01 PM
As of today 1 August 2024:
I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has been no resolution besides the standard network reset and a few minor suggestions. I experience poor signal quality and frequently get disconnected from data and voice services. These issues did not occur previously with my iPhone 13 Pro.
01-08-2024 07:56 PM
As of today 1 August 2024:
I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has been no resolution besides the standard network reset and a few minor suggestions. I experience poor signal quality and frequently get disconnected from data and voice services. These issues did not occur previously with my iPhone 13 Pro.
01-08-2024 08:10 PM
Out of interest, what exactly did Apple's diagnostic test consist of? Was it a physical test of the phone, ideally including use of a test SIM?
01-08-2024 08:35 PM
Same here. EE just tell you that the masts have either disintegrated or broken so lots of signal losses in between towns. I lose signal 1 mile away from my home and can’t make car phone calls. Don’t expect any resolution. The bots do not know what to do.
01-08-2024 08:51 PM - edited 01-08-2024 08:56 PM
@Rigxxx have you performed a network reset on the device?
@Siran700 It is a network issue or a device issue ? Because your assessments is that it’s a network problem without any proof of that whatsoever. And as mentioned the prior device iPhone 13 Pro didn’t have this issue so how can a device that’s within the same area have a network problem. You need to read the full post and the information provided to give a rationale answer.
01-08-2024 09:00 PM
Sorry Chris
02-08-2024
03:07 PM
- last edited on
02-08-2024
04:40 PM
by
MikeT
I have a couple of times, thanks
Allan
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