13-10-2025 05:05 PM
why it’s the net work dow
13-10-2025 05:17 PM
@klunk0151 : If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area.
13-10-2025 05:18 PM
EE's network is not "down" - this would be all over the national press & this forum would be flooded with posts.
You may have a local outage... If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.