Range warnings

[kjee]

Whenever my phone goes out of range or comes bank in I get a pestilentail warning beep!! This can happen 10 times in a 4mile drive!! How do I turn this off?

[Leanne_T]

Hi @kjee 

Thanks for coming here. 

Are you using an app when this happens? 

Does the warning beep only occur when you're driving? 

Leanne 🙂

[kjee]

Thanks. It happens when I have no app open, and of course only when I'm moving.

[Leanne_T]

Thanks @kjee 

What device are you using? 

Leanne. 

[kjee]

Android 10, on a  Moto (g7) power. Fully updated.

[Leanne_T]

Thanks @kjee 

Does any message show on the screen when you hear the warning beep? 

Leanne.

[kjee]

I don't think so (I'm driving!) There is dropdown message saying signal dropped out, or came back.

[Leanne_T]

Thanks @kjee 

Just to check, do you have Maps active at the time? 

If this only happens when you are driving, could you try turning off notifications for any apps that may be active in the background to see if this helps? 

Leanne. 

[kjee]

Thanks. I don't think I had maps active this last time. How do I find backgound apps?

[Leanne_T]

Thanks @kjee 

Please see the Managing notifications - moto g7| Motorola Support UK page for steps to check and also a chat option for Motorola if this continues to happen for you. 

Leanne.