Please help no network

Topsyc
Investigator
Investigator

There has been no network EE in andover for 4 days, can anyone help please . Does anyone know anything, what the issue is and when it's likely to be working again. 

11 REPLIES 11
bristolian
EE Community Star
EE Community Star

@Topsyc wrote:

But I called the EE shop in town and therr are issues all over EE with no network detected. There are issues all over apparently.


Sounds very much like well-intentioned hearsay, also people tend not to call EE shops to report their phones are working well - so they will only hear negative reports.

The status checker you've used has an option to "report a problem" after you've run a status check. Have you used this? That will send a report to EE network teams who are best placed to deal with fault reports.

bristolian_0-1668346262869.png

 

Astea7777
Investigator
Investigator

Asbestos apparently and no estimate of how long it will take until the location (mast) can be made safe for rectification work to take place.