Phone

Gazza2706
Investigator
Investigator

‎04-07-2023 08:39 PM

No sim although there is 1 …. Had no phone usage since 16.00 help

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4 REPLIES 4
Gazza2706
Investigator
Investigator

‎04-07-2023 08:38 PM

Help phone isn’t working keeps saying no sim although there us 1 in 

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Chris_B
EE Community Star
EE Community Star

‎04-07-2023 09:02 PM - edited ‎04-07-2023 09:03 PM

@Gazza2706  Take sim out and give it a clean,  if it still doesn’t work after this you’ll need to request a replacement SIM card.   You can call customer services for this or go to a EE store with in data photo ID.   

Your device isn’t registering the SIM card in it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Gazza2706
Investigator
Investigator
In response to Chris_B

‎04-07-2023 09:27 PM

Many thanks tried it couple of time …. No luck Il just have to find ee shop bath shut in my town….

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Christopher_G
EE Community Support Team
In response to Gazza2706

‎05-07-2023 07:58 AM

Welcome to the community, @Gazza2706 

Have you tried speaking to our Mobile Care team? There are a few contact options on our get in touch help page.

Chris

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