Not registered on network

[Ilovemyfamily2]

I've had my EE esim for a month and it was working fine until 4 days ago. Now I'm getting not regiwt3d on network and I'm not able to receive or send calls texts or use Data. I can't even call the customer support what do I do?

[Rach_H]

Hi @Ilovemyfamily2,

Welcome to the Community!

I'm sorry to hear you're having trouble with your eSIM. When you go to your SIM settings what is showing? If you let me know the kind of phone you're using, I can let you know how to do this.

Rach

[bristolian]

Is this problem location-specific or is it general?

That would alter whether it's potentially a local coverage outage, or an account-specific problem. A manual network search would also show the same.