No signal

[Vickyjane88]

I've had no signal now for over 24 hours and I'm waiting for an important phone call this needs resolving.

[Jon_K]

Hi @Vickyjane88.

Welcome to the community.

What phone are you using?

Have you tried restarting your phone?

Is this happening in all areas or just one location?

Jon

[bristolian]

Hi @Vickyjane88 

Have you checked for whether there's a known network fault in your area?

The network status checker allows you to check for reported issues anytime, as well as get updates on them.

[Vickyjane88]

Hi, I'm using Moto e plus

I've restarted it and had it off for hours still no joy.

Happening inside and outside the house.

I have being receiving strange text messages tho so I'm thinking my sim card as been fried.

[Vickyjane88]

Apparently there is but no one else as had issues, I really need it working by Tuesday got an important phone call I need to take.

[bristolian]

If the status checker is highlighting a reported fault in your area, that will be resolved as soon as possible.

Pay-monthly customers can take advantage of EE's WiFi calling service.

[Vickyjane88]

It's been like this about 48 hours now.

[Vickyjane88]

It's saying this but that is not my number instead of the 6 it should be a 4.

[bristolian]

I can see the image you've tried to post, but because it contains your mobile number I'm unable to approve it for public visibility.

If the status checker is reporting a fault in your area, I would recommend you use the "keep me posted" links to get updates on that issue.

[Vickyjane88]

Like I said that's not even my number there's one digit wrong.