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No service

MCMC3
Visitor

‎22-10-2025 11:28 PM - last edited on ‎23-10-2025 09:29 AM by EE Community Moderator

 

No service and ee web site says We're updating a few things right now

How am I surposed to get any help ??

Total lack of service and no customer service ..

[Mod edit: Please do not post personal information like postcode on the public board. Thanks!]

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎23-10-2025 08:03 AM

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

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