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No Data Since 27 May – Plan Still Not Renewed on 6 June

Hi, I’ve had no data since the 27th of May.My plan was supposed to renew automatically today (6th June), but it hasn’t activated — and I have not purchased any data add-on today.I’m stuck without any data even though I should now have 77GB from my pl...

Item return

I recently upgraded my phone contract, which after speaking to a sales advisor included a tablet alongside the new phone for a discounted price, which I agreed to. After confirming the contract with the advisor, they had then told me the price for th...

Installation problem

I've recently changed WiFi from BT to EE Full Fibre. Open reach sent an email confirming the installation date and included details of what they'll need to do. I am sure it won't be possible to install the Full Fibre (rented 4th floor apartment) and ...

Still a dead after 6 months

Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...

robh661 by • Established Contributor
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Roaming Incoming Calls outside EU

Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...

iPhone order

I’ve ordered twice over the last few weeks. I’ve been with EE for a couple of years nearly. Ordered an additional plan and paid an upfront cost and still no news on my order and no one can seem to give me an update. All I keep being told is the phone...

The BT/EE TV Box

Hi All the BT/EE box is absolutely horrendous, Menu is horrid, Remote doesn't and can't control my TV tried everything including all resets nothing works, Audio from the box is terrible have to adjust the output in the menu to stereo or the levels ar...

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