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Has anyone else got issues with there data connection today

Flymackay
Visitor
 
49 REPLIES 49
Nicoleg1212_x
Visitor

Is anyone else unable to make calls or send texts on iPhone with EE?

I also can not ring out on my iPhone trying to get through to customer support 

E use EE in our business and my field engineers have called me to say they are receiving PDP error messages and cannot connect to the internet nor making calls when not in Wifi area.

 

EE are you able to confirm?

kumsy
Investigator
Investigator

Anyone can't connect 5G network since today morning? My location is Manchester.

Patt1
Skilled Contributor
Skilled Contributor

There are a lot of reports coming in on twitter in the last hour or so about 5G and 4G down with many EE users and they are getting a 3G symbol showing but no access to data. Seems to be happening with people living in the midlands and up north as I am in Kent and getting 5G with no issues. 

I am up in Scotland and 4G just went down only getting 3G or E phone not updating getting no access and full data left

OMG, it's so annoying because their 3G network doesn’t work at all, just showing 3G but not able to connect to the network.

Anyway, thanks for your reply. x

Their 3G is just a decorations, even if it 3G is showed ,the network cannot be connected.

Christopher_G
EE Community Support Team

Hi all.

 

Some customers are having problems making calls and using data on our network. We’re working as quickly as possible to fix this and we’re really sorry for any inconvenience caused. 

 

EE broadband and landline services are not affected and customers can use WiFi calling to stay connected.

 

Chris