Community Activity

Resolved! Can’t log in to upgrade

Here is the problem. When I log in to upgrade my phone in the app it takes me to the website and then says it can’t log me in properly. If I check in my account I am logged in but a yellow banner appears at the top saying i cannot be logged in but I ...

AJMills by Explorer
  • 417 Views
  • 5 replies
  • 4 Helpful

Website not working

I have been using a website for nearly a year with EE broadband and never had any issues. But today the site will not load it just says the site can't be reached err connection timed out. There are no issues with the site as when I use mobile data on...

Roaming EU

Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...

Stan3234 by Investigator
  • 127 Views
  • 7 replies
  • 0 Helpful

EE and OpenReach complaint

Hi all,I'm writing on behalf of my parents (85 and 87)  who were convinced in October 20204 to have full fibre fitted to their house. They were the only house in the street not on full fibre and it was a free installation (get the last house on the s...

ndhweb by Visitor
  • 305 Views
  • 3 replies
  • 1 Helpful

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

Finding and reconnecting an old number

Hi all, My wife had her number for 22 years. She hasn't used it since last summer and discovered today that it has been recycled. As you can imagine she is very upset. I have some questions - is there a way to check if someone already has it? I did t...

Aidans3 by Investigator
  • 69 Views
  • 4 replies
  • 4 Helpful

No service

Hi,Good Morning i have just moved to southall UB1 1FP from Uxbridge UB100WN we had told EE about moving home every day they are giving us lame  excuses and lies  that the broadband is going to start but they are not starting it but the same old story...