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Community Activity
What's wrong with your website?
I've tried to place an order for a pay monthly phone on 3 occasions over the last couple of weeks, every time the website has failed at some stage in the order process, either taking me to a blank page or an error page. On 2 occasions you've taken £3...
Won’t let me buy roaming data
Everytime i check out with roaming data
I can’t receive or make any calls
I can’t receive or make any calls, but can use data
Sim
good afternoon please help me I bought a SIM card in Ukraine and used it for several months and now it does not catch the network at all, neither automatically nor manually, but I really need this number, a vitally important telegram is registered on...
5g hub purchase
Does anyone know if i can purchase the hub in store for immediate use or if it has to be online and a few days.After 3 months of waiting for BT/Openreach to install theyve just cancelled which means no internet (we were using the 4g backup)
Broadband connection drops daily
Hi, I moved to EE full fibre to the house broadband in December. I have a Sky Q box dating from May 2024. All was well till this week when the internet connection drops almost daily. I unplug Sky and there’s no problem resetting. I don’t have ...
Resolved! How to Order Wifi 7 router for gaming
Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but w...
Only allowed 1 mini tv box
Left sky to join ee. Whilst arranging my package on the phone they could sort my tv and broadband but when I asked to add 2 mini boxes I was told to wait until set up, ring customer services and then they could send 2 straight out. so set up today, g...
Service issues
I totally agree. I am trying to run a business and it is totally messing with my ability to do so - something that is financially significant. Is the EE complaints procedure worth pursuing?
Moderate NAT: UPNP not succesful - PS5&XBox - WiFi 7 Router
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
