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Cannot call 150 hangs up

Biddy-r
Contributor
Contributor

‎09-02-2022 03:44 PM

All calls to 150 hang up immediately.

 

have switched iphone on and off same result.

 

is the service down ?

13 REPLIES 13
Shellek
Visitor
In response to MarkComet

‎21-02-2022 12:18 PM

I am having the same issue ringing all advertised numbers 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Shellek

‎21-02-2022 12:45 PM

Hi @MarkComet and @Shellek,

 

Welcome to the EE Community. 🙂

 

Please can you restart your phone and try calling 150 again? If that doesn't resolve the issue, please start an online chat with Customer Care at ee.co.uk/contact-ee so a member of the team can help.

 

Thanks

 

James

0 Helpful
beeking
Contributor
Contributor
In response to James_B

‎21-02-2022 03:16 PM

Same issue, 150 and 0800 numbers. I'm a little uneasy because I've just cancelled by broadband with Virgin to move to EE and they've missed two appointments but I can't speak to anyone. 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to James_B

‎21-02-2022 03:22 PM

Hi @beeking,

 

Please can you restart your phone and try calling 150 again? If that doesn't resolve the issue, please start an online chat with Customer Care at ee.co.uk/contact-ee so a member of the team can help.

 

Thanks

 

James

0 Helpful