Cannot call 150 hangs up

[Biddy-r]

All calls to 150 hang up immediately.

have switched iphone on and off same result.

is the service down ?

[Shellek]

I am having the same issue ringing all advertised numbers 

[James_B]

Hi @MarkComet and @Shellek,

Welcome to the EE Community. 🙂

Please can you restart your phone and try calling 150 again? If that doesn't resolve the issue, please start an online chat with Customer Care at ee.co.uk/contact-ee so a member of the team can help.

Thanks

James

[beeking]

Same issue, 150 and 0800 numbers. I'm a little uneasy because I've just cancelled by broadband with Virgin to move to EE and they've missed two appointments but I can't speak to anyone. 

[James_B]

Hi @beeking,

Please can you restart your phone and try calling 150 again? If that doesn't resolve the issue, please start an online chat with Customer Care at ee.co.uk/contact-ee so a member of the team can help.

Thanks

James