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Cannot call 150 hangs up

Biddy-r
Contributor
Contributor

All calls to 150 hang up immediately.

 

have switched iphone on and off same result.

 

is the service down ?

15 REPLIES 15
edris
Investigator
Investigator

Im having the same issue whichever EE number I ring! Must be an issue on their end 

Katie_B
EE Community Support Team

Hello @Biddy-r and @edris

 

Thanks for coming to the community and flagging this. 

 

I have just called 150 and have been able to successfully connect. 

 

Could you please confirm if you are still having issues?

 

Katie 🙂

Hi! Yes, still the same issue, doesn't ring, just disconnects immediately

Katie_B
EE Community Support Team

Hi @edris

 

Does it cut out soon as you reach the automated service or just before your being connected to a agent?

 

Katie.

It doesn't even ring, just no noise and then disconnects

Katie_B
EE Community Support Team

Are you connected to WiFi when calling? @edris

 

Do you have signal?

 

Speak soon, 

 

Katie 🙂

Working today, not changed anything my end.

Katie_B
EE Community Support Team

Thanks for letting me know @Biddy-r

 

Katie.

I am having the same issue myself today.  Tried with wifi call and without.  Tried 150, 0800 079 85860800 956 6000 and 0207 362 0200 just in case and they are all the same.

 

Line does not even ring it just immediately cuts off