Can you tell me if my phone has been sent out please been waiting 2 weeks, I hav

[Michael_D]

Hi @daveswales 

Welcome to the community.

We don't have access to your account to see exactly what is happening with your order, but if you let me know which model, including colour and storage size, you have ordered, I can check the stock to see if there have been any delays.

Michael

[daveswales]

Motorola 60 ultra woodland 512gb

[Michael_D]

Thanks @daveswales.

That model is showing as being in stock and would usually be dispatched within 1 day.

If it has been 2 weeks now, I'd recommend giving our customer service guides a call so they can check the account and order for you. 

Michael