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Community Activity
PUK code too short
Please can you help. I have an EE pay as you go. I have managed to lock it by getting PIN wrong. I have got my PUK code from my account online but it's only 7 digits long, it needs to be 8 digits long for the phone to accept it. Do I need to add a di...
Support to reduce billing as lost my job
Hi all, i am looking for some advice. I had lost my job at the end of last October and using my savings to pay bills. I had seen today on EE web site that if you are claiming Job seekers allowance that they would be able to support you with reducing ...
Zone 2 pass
I bought a Zone 2 Pass for use in Colombia. I had a text saying it was active but it wasn't shown anywhere on my account when I logged in. How can I tell if it really is active?
samsung s21 ultra 5g no internet
Hi. I just having issue with internet, calls and msgs. My screen is showing 4g all the time. I have switched on/off my phone 5 times and tried a plane mode even more and still no internet connection. It has been like that 1 hour already and this is n...
ARP Cache Poisoning Attack - EE Router
Hello,Has anyone had any issues with their EE router throwing an "ARP Cache Poisoning Attack" via ESET Endpoint Security? I've always been with BT with no issues, as soon as I moved over to EE my ESET keeps throwing this error up. I've got an EE boos...
Smart Wifi Pro range is awful - BT/EE refusing to pay for ONT Move
Been having issues with connection and speeds upstairs since I moved into a new home, started with BT 500mb FTTP with a Smart Wifi Discs, got upsold to an EE Wifi Pro 500mb and told it would solve all my problemsBut it hasn't. I live in an old terra...
Ordering 1.6GBPS
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
I’ve paid my bill via the app and it’s still showing unpaid
I’ve paid my bill and it’s took the money out of my bank account but as I paid it came up with and error and on the app it says unpaid. Can anyone help.
Cancelled order
I placed a order yesterday paid the upfront payment and today i got a text saying order cancelled could someone tell me why and when will my refund be
Password
I've received two email requests to change my password, saying my account has been locked, within the last two days. Has there been a breach somewhere or is this a glitch?
