no 4G for months

Glenn464 · ‎23-10-2023

despite customer service insisting O have 4G in my area I have not had it since swapping my mobiles from BT. I am getting no help at all.

Chris_B · ‎23-10-2023

@Glenn464 On what device is this ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎23-10-2023

Are you receiving 2G/3G coverage instead? Or are you getting no service?

Are you in an area of predicted coverage as per https://coverage.ee.co.uk/coverage/ee ?