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Z flip 4 gets bars but no data

quintonjohn976
Investigator
Investigator

1000034167.jpg

1 SOLUTION

Accepted Solutions

Hi @quintonjohn976 

Then your friend has blocked it or defaulted on his bill and the device is blocked.

Use this service to check.

https://www.checkmend.com/uk/

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

6 REPLIES 6
Northerner
EE Community Star
EE Community Star

Hi @quintonjohn976 

Are you on EE PAYG or pay monthly contract.

Looks like your SIM is dead or your phone is blocked. Was your device supplied by EE.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi there, I'm on pay monthly SIM and it works completely fine on any other phone, I got this phone and it's locked to EE and I'm using my EE SIM card

Northerner
EE Community Star
EE Community Star

Hi @quintonjohn976 

Did you get the phone from EE, if not where did you get it.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Off of one of my friends, had it sat in his drawer 

Hi @quintonjohn976 

Then your friend has blocked it or defaulted on his bill and the device is blocked.

Use this service to check.

https://www.checkmend.com/uk/

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thank you!