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Unlimited data- not unlimited?

Redoctober
Visitor

‎15-06-2022 01:55 AM

Hi- I have "unlimited data" as part of my phone plan, yet often get texts saying that I have almost used up my data. What's occurring? 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎15-06-2022 04:04 AM

You're right! Unlimited data is not unlimited. It has a FUP of 600GB / billing month.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
chistery
Brilliant Contributor
Brilliant Contributor
In response to XRaySpeX

‎15-06-2022 06:40 AM

Are they actually texts from EE or notifications from your phone? Phones often have a data limit warning set as standard, which is often set at 2GB by default it seems, so this can be turned off or changed.