29-08-2022 02:41 PM
Hi,
I've run into a problem. I have an unlimited data plan on my phone that I use as a personal hotspot and share with laptop/iPad etc., typically to watch films, or game etc. For some reason these are going into low-data mode when connecting, which is obviously useless. Why might that be? And how do I actually get unlimited data, or even an increase? Presumably there is some limit (to avoid users doing something ridiculous involving TBs per day)?
Many thanks!
29-08-2022 03:08 PM
There is like a 600GB limit on an unlimited data. This won't stop you using data but they slow your speed down.
Unlimited is not truly unlimited.
Also there is a device limit on hotspotting which I believe is 12
If you constantly break these policies they will deem you an business holder and move you to an equivalent business deal which will obviously cost more
29-08-2022 04:38 PM
Where are you?
29-08-2022 05:12 PM
Hi there @MultiJJok
Thanks for coming here.
Does the same happen if you use any other apps on your phone when not connected to another device?
Leanne.