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Really Stupid EE Top Up process for Data-Only SIM!!!

andrewclark55
Investigator
Investigator

We have a data SIM for a camera.

Need to Link it  our EE account to see balance.

Enter the EE phone number.

It sends a passcode to the camera WHICH CAN'T respond.

Try to get it to send the code to my Vodafone mobile. It won't link that as it sees it is not an EE number.

Try phoning EE.  Automated system can't handle giving me a balance.  Who designed this system???

PLEASE SORT This EE - I already reported to your staff last month.  No change.

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

@jj9ray : I thought your problem was what you SHOUTED and so I answered that. 

I'd already answered the OP's problem 5 months ago. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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