29-06-2023 06:10 PM
I legit have the same exact problem
did you manage to get it fixed
29-06-2023 06:13 PM
Hi @Zak43.
I would recommend giving us a call from another line on +449753 966 150 and speaking with our technical care team. The team may need to complete a refresh on your account following your number port.
Katie
29-06-2023 06:45 PM
@Zak43 I have contacted the chat support through website, and they fixed it by resetting all networks settings of the sim.