How can I restrict my sons time on mobile

Gundog1
Visitor
 
4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @Gundog1 

Thanks for coming here. 

You can turn mobile data off for the number in your EE app. 

If you log into the EE app and select Settings and Permissions then 'use mobile data' which can be turned off and back on again. 

Thanks 🙂

Leanne.

Chris_B
EE Community Star
EE Community Star

@Gundog1    What phone is it ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Restricting usage of a device is an OS function, and is therefore something Apple or Android can provide - Android certainly allows for it, I'm unsure on Apple.

As a network operator, EE can restrict the use of network functions such as mobile data - but they have no control over the use of a phone when not connected to their network.

@bristolian  Apple most certainly do provide it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.