GB used up

[deborah5858]

Renewed my contract less than 2 weeks ago from 2 GB a month to 20GB ( so I was told 1GB & 19 free) mobile data won't work outside or away from home, and data info says I've used 19.4 ???? When haven't hardly used, don't  what's happening

[James_B]

Hi @deborah5858,

Welcome to the EE Community. 🙂

What response do you get if you text BALANCE to 150?

James