Community Activity

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

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ofish42 by Investigator
  • 314 Views
  • 7 replies
  • 4 Helpful

No calls in or out from U.S.A.

I am absolutely  fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...

SusieSeal by Investigator
  • 79 Views
  • 11 replies
  • 2 Helpful

Early Termination Charges in Sky

A few weeks ago, a sales representative from EE came to my house and informed me that new fibre optic cables had recently been installed in the area. He asked if I would be interested in switching my internet service to EE, mentioning that the infras...

spit93 by Explorer
  • 60 Views
  • 4 replies
  • 1 Helpful

TV guide freeze

Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...

snes by Established Contributor
  • 35 Views
  • 3 replies
  • 1 Helpful

Calls in the States

Hi all - first time in the states on EE and have the right pass as an add on however all my calls to US numbers fail. Do I have to add the international minutes as well as the roaming to be able to call USA numbers whilst I am here? Sorry if obvious ...

Iwatch series 7 on EE locked to previous owner

Got an iwatch from a friend of mine and tried to connect it and set it up screen keeps saying it’s locked to the previous owner he has removed it , reset it , all existence of it has gone from his phone he says it might be because it’s still linked t...

Screen mirroring

Hi, got a Pixel 9 pro, downloaded stage of Giro to watch whilst in caravan and app says EE TV doesn't support mirroring?? Says to use Chromecast etc but that requires internet! Is there a way to make this work? I've paid to have access can view on th...

Microsoft Teams not working

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...

HughPB by Investigator
  • 444 Views
  • 9 replies
  • 2 Helpful