DOUBLE data?

[voakr]

After being told the message offering double my data at no cost as i was a bt customer & now with ee was genuine i replied as instructed saying DOUBLE but i have not received the double data????

[voakr]

Thankyou so much for trying Rachel but I am not that clever at doing that.

[Rach_H]

That's no problem @voakr. Can I just double check the responses you have sent to this message? You can type them here, if that is easier.

Rach

[voakr]

I have replied DOUBLE 5 TIMES & THEN DOUBLE DATA & had no response at all. thankyou.

[Linzi_H]

Hi @voakr 

I'm disappointed to see you're no further forward. Please give the team a call so they can review what's happening and work out the best next steps. 

Linzi 

[voakr]

I am very pleased to say i have just had a phone call from an  ee agent & it is all sorted now & they could not have been more helpful, so thankyou to everyone who helped.

[Linzi_H]

Excellent news, @voakr 

Thanks for popping back to let us know. 

Linzi