Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Change plan

FionaT62
Investigator
Investigator

‎05-12-2023 01:59 PM

I have come to the end of my minimum term Data sim plan. When I log onto my ee account to change to a different plan it says it will add another line? What is that about? I just want to change my plan as there are cheaper plans for the same as what I am getting just now

0 Helpful
7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

‎05-12-2023 02:23 PM

Is this a pre-paid data SIM?

Look at http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
FionaT62
Investigator
Investigator
In response to XRaySpeX

‎05-12-2023 02:30 PM

Hi

 

It is a pay monthly data sim only plan

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to FionaT62

‎05-12-2023 02:32 PM

You should be looking at "Upgrade" from your online MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
FionaT62
Investigator
Investigator

‎05-12-2023 02:34 PM

I tried that but it shows wifi routers with plans. I don't need a new router as the one I have still works perfectly

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to FionaT62

‎05-12-2023 02:36 PM

No option for SIM-Only, perhaps further down the page?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
FionaT62
Investigator
Investigator

‎05-12-2023 02:37 PM

No nothing for sim only on the upgrade page.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to FionaT62

‎05-12-2023 02:38 PM

Then you'll need to call CS to upgrade to SIM-Only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful