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Aruba data add on

JulieSm
Visitor

‎14-08-2022 01:35 PM

Hi, I bought the mobile data package from EE for 1 week to use in Aruba, and I can’t get it to work. I have enabled roaming, and there are no other restrictions in place that would seemingly prevent this from being used. I have also restarted my phone. Any other ideas? Many thanks

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-08-2022 03:08 PM

Hi @JulieSm 

If you have an iPhone try resetting your network settings.

Have you tried manually connecting to the network? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎14-08-2022 06:05 PM

@JulieSm : Which data package did you buy?

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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