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problem setting up 4gee mini hub

steveg67
Visitor

i purchased a 2nd hand hub and got a 120 gb sim from argos, set up hub, and it works but the app wont let me log on after logging in says something went wrong please try later, i have tried uninstalling and reinstalling but still the same.was asked to try desktop site, ee site seems to go to register palge and i put in phone number then says 

to finish setting up your account

  • Grab your 4GEE WiFi device
  • Connect it to your tablet, phone or laptop
  • Log in and continue
  • i did this but app and site doesnt let me go any further, what am i doing wrong all help gladly appreciated

@ links to members

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

MyEE doesn't work for registering PAYG MBB devices or at least those with data SIMs. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

You may continue using your device but you just can't register it to MyEE.

  1. Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
  2. Go to http://add-on.ee.co.uk/status from the device will tell you your usage.
  3. Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.

These should still work.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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