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new sim deal , is it activated yet ?

Profile closed
Not applicable

M ain question is my sim activated ?

Had account problems. Had device problems . *No I dont know the manufacturer ( as per ee ' status link )

I also have a 3g account that i'm using now. I will keep this for the moment .

 Have added first months bill .

Can't find any detaiils of this account o number (new sim upgrade 5g paym multi sim ) in there, though i had imported the number .

Got an old account , number deleted (old data mbb ) , no details of topup amount remaining unused

Today . made an new account .  (3 accounts now)

Should some how delete these odd accounts but how ?

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Profile closed  You need to call customer services to have the old accounts deleted.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Profile closed
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 Thank's , that would be a good idea . Though I would rather use this net, possible ?

James_B
EE Community Manager
EE Community Manager

Hi @Profile closed,

Sorry, we can't access your account via the community forum.

Our Customer Care Team will be happy to help if you get in touch.

James

Profile closed
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Thank's for your advice.

Hardware problems getting better, think sim works.

I'll talk to Cs .

  Thank's . /all  !

Profile closed
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Thank's . /all  !

Leanne_T
EE Community Support Team

No problem @Profile closed 

Let us know how you get on after speaking to our Customer Care team 🙂

Leanne 🙂