16-07-2023 05:07 PM
M ain question is my sim activated ?
Had account problems. Had device problems . *No I dont know the manufacturer ( as per ee ' status link )
I also have a 3g account that i'm using now. I will keep this for the moment .
Have added first months bill .
Can't find any detaiils of this account o number (new sim upgrade 5g paym multi sim ) in there, though i had imported the number .
Got an old account , number deleted (old data mbb ) , no details of topup amount remaining unused
Today . made an new account . (3 accounts now)
Should some how delete these odd accounts but how ?
16-07-2023 08:25 PM
@Profile closed You need to call customer services to have the old accounts deleted.
17-07-2023 03:52 AM
Thank's , that would be a good idea . Though I would rather use this net, possible ?
17-07-2023 09:31 AM
Hi @Profile closed,
Sorry, we can't access your account via the community forum.
Our Customer Care Team will be happy to help if you get in touch.
James
18-07-2023 12:30 PM
Thank's for your advice.
Hardware problems getting better, think sim works.
I'll talk to Cs .
Thank's . /all !
18-07-2023 12:31 PM
Thank's . /all !
18-07-2023 01:37 PM
No problem @Profile closed
Let us know how you get on after speaking to our Customer Care team 🙂
Leanne 🙂