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network speed drops dramatically

freelylw
Investigator
Investigator

I upgraded my plan 2 months ago, I tested the network speed was about 45M download, 40M upload everyday,  but now the speed drops to about 15M download 14M upload . am wondering what's going on with EE ? 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @freelylw 

Mobile networks fluctuate. It could be one of a hundred different reason. 

You can check for local issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.