Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

network speed drops dramatically

freelylw
Investigator
Investigator

‎01-11-2022 09:39 AM

I upgraded my plan 2 months ago, I tested the network speed was about 45M download, 40M upload everyday,  but now the speed drops to about 15M download 14M upload . am wondering what's going on with EE ? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎01-11-2022 12:22 PM

Hi @freelylw 

Mobile networks fluctuate. It could be one of a hundred different reason. 

You can check for local issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.