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mobile data not working

RileySauro
Visitor

‎27-11-2022 02:34 PM

EE website and app tells me i have mobile data but when i turn it on it tells me to sign in to network the same way it would as if i had no data and it doesn't work can't load videos or apps that require Internet any way I can fix this I Recently topped up so I can't understand what the issue is?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎27-11-2022 05:10 PM

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP