Sim only mobile broadband

[Rossco11]

I own a 5G mobile broadband device, and I would like to take out a sim only contract to use with the MiFI device, to use in a family home. 

Am I allowed to do this, or is it against some sort of acceptable use policy? 

[Christopher_G · Accepted solution]

Hi @Rossco11 

Yes, you can use an EE SIM in a mobile broadband device.

Best SIM Only Deals and Pay Monthly SIM Contracts | EE Shop

Chris

[RIK10]

I have a mobile broadband device - for 2 years... working fine for 2 years  and now cuts out every 30 mins. Called customer service who simply suggested to upgrade to a new box and pay and extra amount for the new  box. No diagnostics conducted. So I got a friends mobile  sim and tried this - works fine.  So now we know it is the sim can someone help?

[Leanne_T]

Hi @RIK10 

Thanks for posting. 

If the SIM is faulty, you can request a replacement in your My EE, this will send a PIN to the number. If you are unable to receive the PIN, you can call us and the team will send you a replacement SIM or pop into an EE Store with photo ID to get the replacement instore. 

Leanne 🙂