SMS

IhateEE22
Investigator
Investigator

Where have my SMS messages gone? 

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@IhateEE22  On what device?  If you mean on a mobile Wi-Fi device they only get deleted when you delete them just like a mobile phone.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

My SMS page has disappeared not just the messages. I haven't deleted anything

 

Chris_B
EE Community Star
EE Community Star

@IhateEE22   On what device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

It's a 4gee mini dongle, but on my account page the sms service is missing. I haven't received an email regarding my recent top-up. Your mails are coming through my outlook service

Chris_B I have resolved the issue, thank you for taking the time to assist

You'll find your SMS's on your mobile router itself, not on your MyEE a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP