Roaming not working

[Volodymyr1]

Good day , ive got a problem with my EE . Five days ago i had pack , but i cant use data, even i have signal 4g. Also i cannot call or text messages to 150

[XRaySpeX]

Where are you?

What does texting AL to 150 from it fully report verbatim (it is free)?

[Volodymyr1]

I cant sent message to 150 just even to check balance. And I already tro call to this numbers and there was this number is cant reply

[XRaySpeX]

Where are you?

Why can't you text 150?

[Volodymyr1]

Now im in Netherlands in Rotterdam

[James_B]

Hi @Volodymyr1,

Is it a new SIM card?

Has it ever been used on the EE network in the UK?

James

[Volodymyr1]

Yes its new, and nevef used in uk . But why its activated my data pack?

[XRaySpeX]

The pack is just a plan on your a/c but you are unable to use it as you stated in your OP. For this reason ...

You didn't use that PAYG SIM for making calls or texts in UK before you left to go abroad. EE PAYG SIMs need 1st activating on EE's home UK network. As it wasn't you can't now use it until you return to UK.