09-12-2024 10:12 AM
Transmitter down for the third day, no BB or mobile, no netflix etc. last update from EE was over 24 hours ago!!!!!
Have they all gone home for early xmas break?
Solved! See the answer below or view the solution in context.
09-12-2024 10:56 AM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
09-12-2024 10:56 AM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.