No data

ekfellah
Visitor

Hey there 

I am trying to use my data but nothing seems to be loading.

My EE account says that I have 120GB left of my plan but I don’t seem to be able to use this. Is this a general data problem or is this just for my account.

Thanks for your help.

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @ekfellah 

Have you tried restarting your device?

You can also check for network issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @ekfellah 

Have you tried restarting your device?

You can also check for network issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.