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No data

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ekfellah
Visitor

‎14-12-2022 10:41 AM

Hey there 

I am trying to use my data but nothing seems to be loading.

My EE account says that I have 120GB left of my plan but I don’t seem to be able to use this. Is this a general data problem or is this just for my account.

Thanks for your help.

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Northerner
EE Community Star
EE Community Star

‎14-12-2022 12:13 PM

Hi @ekfellah 

Have you tried restarting your device?

You can also check for network issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎14-12-2022 12:13 PM

Hi @ekfellah 

Have you tried restarting your device?

You can also check for network issues here:

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.