Mini EE hub

LAS67
Explorer

My Dad has a BT landline but uses the EE mini hub for his internet.  Does anyone know if digital voice is able to connect to/through the EE mini hub?  It’s a fairly old hub but it does what he needs it to do currently, I’m just not sure if it will support digital voice.  He is elderly and lives in a remote area so he needs his landline and he doesn’t/won’t use a mobile!  Thanks in advance for any advice 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Good morning @LAS67

Welcome to the EE Community 😊

Like @Chris_B mentioned, Digital Voice does require a fixed connection in order to work, so this couldn't be connected to one of our mobile routers. 

If it's BT that he's with at the moment, I'd recommend getting in touch with their team to let them know about his current setup, and they can look into what will be the best option for keeping him connected moving forwards.

Peter

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@LAS67    No you can not,  it needs to be the new EE smart hub plus to have this and  this is a fixed line broadband 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Good morning @LAS67

Welcome to the EE Community 😊

Like @Chris_B mentioned, Digital Voice does require a fixed connection in order to work, so this couldn't be connected to one of our mobile routers. 

If it's BT that he's with at the moment, I'd recommend getting in touch with their team to let them know about his current setup, and they can look into what will be the best option for keeping him connected moving forwards.

Peter

Thanks for the reply. His landline is with BT so I’ll maybe contact them for advice
Sent from my iPhone