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Internet not working

angie6754
Visitor

‎30-03-2024 09:04 AM

Can't get any mobile broadband in the westward caldbeck area in Cumbria.

It just says connected without internet

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎30-03-2024 11:05 AM

Hi @angie6754 

Have you checked your local network for issues:

https://ee.co.uk/help/service-status

Also try restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
bristolian
Legend
Legend

‎30-03-2024 11:06 AM

If you've restarted your device, and proven this issue specific to a particular location, use the "check status" option on https://ee.co.uk/help/mobile-coverage-checker 

0 Helpful