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Internet not working

angie6754
Visitor

‎30-03-2024 09:04 AM

Can't get any mobile broadband in the westward caldbeck area in Cumbria.

It just says connected without internet

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎30-03-2024 11:05 AM

Hi @angie6754 

Have you checked your local network for issues:

https://ee.co.uk/help/service-status

Also try restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎30-03-2024 11:06 AM

If you've restarted your device, and proven this issue specific to a particular location, use the "check status" option on https://ee.co.uk/help/mobile-coverage-checker 

0 Helpful