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Internet Service on Mobile Broadband down (Denmead / Waterlooville area)

TheDDR
Visitor

‎06-07-2023 02:10 PM

My mobile broadband router using EE 4G Sim went offline at 4am this morning. The router is working fine as I tested with another providors sim. Is there some service issue in the area ? If so, what's the outlook, this service runs my security cameras for my business and I can't see what's going on!

 

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2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎06-07-2023 03:43 PM

Hello@TheDDR ,

Welcome to the community,

We would have no idea, as the UK is a big country,  you can check here to see if there is a problem where you are, also register, report it and receive updates:

https://coverage.ee.co.uk/coverage/ee

As for the outlook, we would not know here, as this is a public forum, not customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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James_B
EE Community Support Team

‎06-07-2023 05:05 PM

Hi @TheDDR,

Welcome to the EE Community. 🙂

Did the Network Status Checker report any problems in the area?

James

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