IPv4 only device

mrobz
Investigator
Investigator

Hi

I have a medical device which uses 4G to send data to a remote server.  The device doesnt have support for IPv6, only IPv4

I'm using the APN settings everywhere, eesecure and secure

The configuration of the device allows me to add "APN extra commands" - this is the only other config change I can make  -  is there a command I can add in there to set the connection to IPv4 only?

Thank you

 

PIN

APN name
everywhere

APN port

APN user
eesecure

APN password
secure

APN extra commands

GSM ping server
8.8.8.8

3 REPLIES 3
mrobz
Investigator
Investigator

PS Should have mentioned - the device currently doesn't connect

It connects fine to most other mobile data networks

Chris_B
EE Community Star
EE Community Star

@mrobz  You might find what your looking for HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
mrobz
Investigator
Investigator

Hi Chris_B - thanks for replying but that link only listed the APN name and user name/password that I already have

everywhere

eesecure/secure

I think the problem I have is with using IPv4 it seems EE favours IPv6