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Community Activity
Billing date
I’ve just done an upgrade on my broadband, it’s only a modest one, getting the new wi-fi 7, but the contract is due to start on the 11th June, but at the moment by BB bill is generated on or around the 23rd of each month. The question is, will my BB ...
My internet Keeps cutting
For the past few months my connection keeps cutting off so my sky system loses connection to EE internet so I have to constantly reset the system and put in a long code. why is this happening? After we had 2 weeks that E3 EE was down.
Unable to activate 24 month TNT sports bundle
Bought a 43 inch tv in April 25,still can’t activate the attached 24 month TNT sports bundle included free with it,it’s becoming very tedious with the amateur service I’m getting trying to activate it.once again any help to resolve this issue.
PAYG free boosts not being added on
Can someone please help? I have tried on two occasions to get this sorted through 150, but have not received an answer that I believe!I have an old £1 Talk Pack on PAYG that has been running for YEARS. I top up £5 per month and my weekly text informs...
EE no longer making it viable to consider upgrading
Into the final month of my contract and whilst i had been holding out to see if EE would be stocking the new Xperia 1 VII, alas to no avail. So been using freetime to look at alternative phones (i've used sony phones since early 2000s).Last week i go...
Nightmare Bedlinog Mast
So I live in South Wales, in a town called Bedlinog.The mast here has been completely down since Last Monday, so a full week now.EE have told me that they keep requesting access to this mast via the company Arqiva and keep getting denied. After speak...
Order missing in action
Well, what can I say placed an order, received order confimation email with an order number, the upfront cost for the phone FLEW like the wind out of my bank account.. then silence fell over the airwaves.Called in, 1st Guide sent me to broadband faul...
Network Unlock Code
I recently purchased an Samsung S9 Plus due to my other phone breaking. The phone was advertised as being unlocked to any network but upon trying to put my sim in it didnt work and said i needed a network unlock code. Got onto Samsung support and the...
Reboot Router
Hi I've just realised that my wifi was shockingly slow about 3mbs and after playing with the app and ee doing a reboot its gone up to 100mbs is there any way to set the smart hub pro to reboot itself say once a week in the middle of the night ? as I ...
Trade In allowance not deducted from bill.
Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??
