02-11-2025 08:28 AM
I have no service I need to speak to someone
Solved! See the answer below or view the solution in context.
02-11-2025 11:16 AM
Hi @Tamsynfruin 
You can use the online chat to speak to someone- 
Just Open the My EE app and log in to your account.
Alternatively, you can use an alternative phone to Contact our Technical Support team. 
In the mean time, please test your SIM card in an alternative device, which will help rule out SIM card or device issue. You can also use our Service Status checker to see if there are any problems in your area. 
Ali 
02-11-2025 11:16 AM
Hi @Tamsynfruin 
You can use the online chat to speak to someone- 
Just Open the My EE app and log in to your account.
Alternatively, you can use an alternative phone to Contact our Technical Support team. 
In the mean time, please test your SIM card in an alternative device, which will help rule out SIM card or device issue. You can also use our Service Status checker to see if there are any problems in your area. 
Ali