HH70VB 4GEE Won't Boot

sjm96 · ‎12-11-2022

Hello.

I have a HH70VB white 4GEE router which won't boot. All the lights come on, then go off one by one until only the power light is on.

I've tried to do a factory reset, but pushing the reset button doesn't do anything.

If I 'ping' the router from cmd, I get a reply from the router so its not totally dead.

I've tried contacting support, but they weren't able to help. Any help would be much appreciated.

XRaySpeX · ‎12-11-2022

That's normal to preserve the battery. Check its Connection Status by logging into it &/or seeing that it's broadcasting its SSID.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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sjm96 · ‎12-11-2022

Hello.

It's a mains powered unit. I can't login to it via the browser (page cannot be displayed after a few minutes) and it's not transmitting it's SSID. I've left the unit it on for an hour in case it was stuck in a boot loop.

I've found an Alcatel HH70VB image online, so might give that a go if all else fails but have since seen that the old backdoor into the router has been removed 😔

EssexBoyEE · ‎12-11-2022

Try this -

Power off Device.

Whilst off, push in the Reset Button and keep it firmly pushed in during the whole process, as follows, Power back on, wait at least 1 min then release Reset Button.

?