25-02-2026 09:40 AM
I have just installed a EE 4G smart hub and get 2 bars/12-14Mb. Can anyone recommend a compatible antenna that might squeeze another bar out?! A portable/internal one would be ideal.
Solved! See the answer below or view the solution in context.
25-02-2026 03:52 PM
Welcome to the Community, @mwhk.
We have offered the opportunity for customers to request an external antenna for their 4G WiFi in the past, which would be installed by our partner TSG.
This is at cost, but if there are any issues preventing installation it would be refunded to you in full.
For more details and to check eligibility, please give our technical team a call and they can take a closer look.
Peter
25-02-2026 11:42 AM
Indicated bars are not directly correlated to data speeds. Bars can differ between devices for the same signal. What're your RSRP/SNR values?
EARFCN would be useful for data speed potential.
25-02-2026 03:52 PM
Welcome to the Community, @mwhk.
We have offered the opportunity for customers to request an external antenna for their 4G WiFi in the past, which would be installed by our partner TSG.
This is at cost, but if there are any issues preventing installation it would be refunded to you in full.
For more details and to check eligibility, please give our technical team a call and they can take a closer look.
Peter