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4g EE router no internet (globe icon red)

Jules1977
Investigator
Investigator

rural location no landline, we have a 4g EE router with unlimited data sim in it.  Has worked perfectly until storm yesterday then powercut yesterday.  Now it has green power light on and green wifi light but the internet icon is red and there is no signal from it.  Ive tried resetting it, switching it on and off etc numerous times but still nothing.  Could it be storm related and need to wait it out or something else?

1 REPLY 1
James_B
EE Community Support Team

Hi @Jules1977,

Does the network status checker report any problems in your area? (Please select the check status option)

James