Hello @Ninak ,
Welcome to the community,
You can use your phone’s keypad and dial 150, which is customer service or you can ring customer service via any other phone or even something like Skype for free:
08000798586
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
