Hello @De64 ,
Welcome to the community,
You have written problems with call recording have followed the instructions to disable but am unable to what? Enable it again, why, what have you tried to do?
Which phone do you have? Need more information, I have never tried to record a call, have no need to do so.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
